Return Policy

If, despite all the care we take with your order, you are not satisfied, you can request a refund.

Under Article L 121-20 of the French Consumer Code, The consumer has a period of seven clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of return costs.

To start a return, please contact us at We’ll send you instructions on how and where to send your package.

How to return

The products must be returned in their original packaging and in their original condition, accompanied by the invoice or proof of purchase, to :

Alexandre Martinelli
48, rue Balard
75015 Paris – FRANCE

Be aware that products must be returned without any mark, damage, with their lables and/or notices. Limited prints, sculptures and canvas must be returned in their original packaging.

Please note that you’re responsible for the return, until the parcel reaches us. So don’t forget to ask for a proof of postage.s

Damages and issues

Please inspect your order upon reception. If the product is defective, damaged or if you receive a wrong one, please contact us immediately to report the problem at

If your package is damaged and/or if your product has been damaged inside your package, during delivery, please take a photo and send it to us at

If your product has been damaged after the delivery and that is not in a condition suitable for resale, it will not be refunded and it will be sent back to you.


Once we have processed the return you will receive a return confirmation email from us.
We will refund the price that you have paid for the products. The return freight cost will be covered by your end.

We will send you the refund within 14 days after reception of the return.
The refund will be paid with the same payment method that you used to pay your order, unless otherwise agreed.

If you haven’t received an email within 14 days after sending your return back to us, please contact us for further assistance at :